Device Condition

What is a "Broken" Condition device?

Devices under the "Broken" Condition could have some of the following criteria:

  • Water or liquid damage.
  • Cracked screen, rear camera lens, housing torch or other parts.
  • Heavy wear and tear.
  • Message showing that battery requires service in the settings, battery menu (iPhone only).
  • Phone display with any signs of cracks, white spots, screen burn, discolouration or heavy scratches.
  • Locked to a Non-UK network.
  • Please keep in mind that in order to accept "Broken" devices, they need to meet the following:
  • Be in one piece and not have any missing parts or components.
  • Have working power on function (we cannot accept a device that cannot be tested).
  • Be removed from any iCloud / Samsung / Google Accounts.