Troubleshooting

My Phone Is Not Registering My Sim Card, What Do I Do?

Try to reset the Network settings on your device. To do so, please navigate to:Settings > General > Reset > Reset Network Settings.If you are still experiencing the same issue, please contact our customer support team with your IMEI number, so that they further investigate this for you.

Related FAQs

My Phone Doesn't Charge, What Do I Do?
Which Devices Have Face Id?
How Can I Find My IMEI Number And What Is It?
Why Do I Receive an 'Important Message' notification?
No One Can Hear Me When I Am Making A Call, What Do I Do?
I Cannot Hear Anyone When Making A Call, What Do I Do?
The Speaker Isn’t Loud/makes Crackling Noises, What Do I Do?
I Cannot Install The Latest iOS Update, What Do I Do?
How Can I Remove My Details From The Device?