Will I be kept up to date?

Throughout the process, we will keep you in the loop. You can track your parcel with Royal Mail and you will be notified when your device arrives with us.

Once we have inspected your device you will receive a notification email confirming your payment or if we have found a discrepancy or a fault that prevents your device to reach the full 'up to' quote, we will update you with our evaluation results and the available options.

Along the whole journey, our Customer Support team is there to help either via email - contact@grademobile.co.uk