Warranty & Returns

What Happens If A Replacement Device Isn't Available?

If a replacement device isn't available we will notify you within 48 hours of the device's arrival at our offices.Then, we could either repair your device or leave your order open for when a replacement will become available or even refund your order, depending on the advice of our Customer Support team.

Related FAQs

How Can I Return My Device?
What Warranty Will My Device Have?
What Is And Isn't Covered By The Warranty?
How Long Is The Battery Covered For?
My Device Has Become In-compatible With The Latest iOs, Is This Covered?
How Do I Remove My Details Before Sending My Phone Back?
How Long Does It Take To Issue A Refund Or A Replacement?
What Happens If A Warranty Repair Cannot Get Completed?
What If I Don't Like The Colour?
Do You Test Your Phones?