Warranty & Returns

How Long Does It Take To Issue A Refund Or A Replacement?

We will be able to process your return request within 48 hours of the device's arrival at our offices. Please keep in mind that our offices are closed during the weekend and bank holidays.

Related FAQs

How Can I Return My Device?
What Warranty Will My Device Have?
What Is And Isn't Covered By The Warranty?
How Long Is The Battery Covered For?
My Device Has Become In-compatible With The Latest iOs, Is This Covered?
How Do I Remove My Details Before Sending My Phone Back?
What Happens If A Replacement Device Isn't Available?
What Happens If A Warranty Repair Cannot Get Completed?
What If I Don't Like The Colour?
Do You Test Your Phones?