Sending Your Device
How long should I wait to receive my postage package?
A Postage Pack will be sent to all customers upon receiving your recycling request. The pack will include a pre-printed return label, secure packaging, and instructions.
Your pack will be sent via Royal Mail, you will receive your pack within 48 hours of your submission. Please note that sometimes it can take up to 72 hours.
Related FAQs
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Do you want me to send you my phone's box, case and accessories? Will I receive a better quote?
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What should I include in my parcel?
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How do I safely send my device to you?
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Is there anything else I should do to the device before sending it?
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I don't have a printer, what do I do?
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My device was damaged in transit, what can I do?